***We are pleased to offer uninsured patients or patients that have insurance plans we do not participate in a variety of payment plan options. Please contact our insurance department for further details at (678) 942-5982.***
After we file your insurance, we will wait 60 days for payment from your insurance company. If payment has not been received in 60
days, we will transfer the account to patient responsibility. We ask that you follow-up with your insurance company to ensure claims
are processed timely. Please communicate findings so we may remain on sound financial footing.
Although we are reluctant to do so, we utilize a collection agency for accounts not paid within 90 days. Once an account has been
sent to the collection agency, it cannot be retrieved. Your insurance company will respond to your future inquiries swifter than ours.
We have discovered patients that maintain timely communication with their insurance companies ensure their claims are processed
appropriately and avoid the collection process. Prompt payment of any balances remaining after insurance has paid will keep your
account in good standing.
Charges for lab services performed outside of our office are billed separately and are not typically included with the physician’s bill.
Request for medical records are handled promptly. Sometimes, records must be retrieved from storage. Our charges for copying
medical records are based on the charges set forth by the Georgia Office of Planning and Budget pursuant to O.C.G.A 31-33-3. In
order to comply with HIPAA regulations, a signed, written request for medical records must be received, along with payment, before
records can be released.
Varying fees are charged for requested forms and letters.
Please let us know at least 24 hours prior to your scheduled appointment time if you will not be able to keep your appointment.
Appointments not cancelled in a timely manner will be assessed a “No Show” fee.
We accept Visa, MasterCard, American Express, and Discover, as well as cash and personal checks drawn on a local bank with a
pre-printed name, address, and phone number.
Checks returned for insufficient funds are assessed a $30 fee.
Checks that are returned by the bank as non-paid are assessed a $30 bad check fee. The amount of the non-paid check and $30
bad check fee are due within 10 days. We reserve the right to require payment of the non-paid check and the bad check fee by another method other than check (cash, credit/debit, money order). Failure to rectify this situation within 10 days will result in
the account being sent to our collection agency.